After you upgrade your computer to Windows 10, if your AIPTEK Mouse / Keyboard Drivers are not working, you can fix the problem by updating the drivers. It is possible that your Mouse / Keyboard driver is not compatible with the newer version of Windows.

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How to Update Device Drivers

There are two ways to update drivers.

Option 1 (Recommended): Update drivers automatically - Novice computer users can update drivers using trusted software in just a few mouse clicks. Automatic driver updates are fast, efficient and elimate all the guesswork. Your old drivers can even be backed up and restored in case any problems occur.

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OR

Option 2: Update drivers manually - Find the correct driver for your Mouse / Keyboard and operating system, then install it by following the step by step instructions below. You’ll need some computer skills to use this method.

Option 1: Update drivers automatically

The Driver Update Utility for AIPTEK devices is intelligent software which automatically recognizes your computer’s operating system and Mouse / Keyboard model and finds the most up-to-date drivers for it. There is no risk of installing the wrong driver. The Driver Update Utility downloads and installs your drivers quickly and easily.

You can scan for driver updates automatically with the FREE version of the Driver Update Utility for AIPTEK, and complete all necessary driver updates using the premium version.

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Tech Tip: The Driver Update Utility for AIPTEK will back up your current drivers for you. If you encounter any problems while updating your drivers, you can use this feature to restore your previous drivers and configuration settings.

1. Download the Driver Update Utility for AIPTEK.

2. Double-click on the program to run it. It will then scan your computer and identify any problem drivers. You will see a results page similar to the one below:
   

3. Click the Update Driver button next to your driver. The correct version will be downloaded and installed automatically. Or, you can click the Update Drivers button at the bottom to automatically download and install the correct version of all the drivers that are missing or out-of-date on your system.

Option 2: Update drivers manually

To find the latest driver, including Windows 10 drivers, choose from our list of most popular AIPTEK Mouse / Keyboard downloads or search our driver archive for the driver that fits your specific Mouse / Keyboard model and your PC’s operating system.

If you cannot find the right driver for your device, you can request the driver. We will find it for you. Or, try the automatic option instead.

Tech Tip: If you are having trouble finding the right driver update, use the AIPTEK Mouse / Keyboard Driver Update Utility. It is software which finds, downloads and istalls the correct driver for you - automatically.

After downloading your driver update, you will need to install it. Driver updates come in a variety of file formats with different file extensions. For example, you may have downloaded an EXE, INF, ZIP, or SYS file. Each file type has a slighty different installation procedure to follow. Visit our Driver Support Page to watch helpful step-by-step videos on how to install drivers based on their file extension.

How to Install Drivers

After you have found the right driver, follow these simple instructions to install it.

1. Power off your device.
2. Disconnect the device from your computer.
3. Reconnect the device and power it on.
4. Double click the driver download to extract it.
5. If a language option is given, select your language.
6. Follow the directions on the installation program screen.
7. Reboot your computer.

Hi Johnny,

Thank you for posting your query in Microsoft Community. I understand you are facing difficulties in using your pen. I will assist you with this issue.

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First of all, I would suggest you to install all the latest updates released by Microsoft from Windows Updates and check if that helps or not. And also check when its not functioning properly in Device manager or not which shows with an exclamation mark:

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Open Device Manager by pressing Windows key + X, click on Control Panel; select System and Maintenance.

1. Click on Device Manager.
2. In Device Manager, locate the driver and double-click to check if it’s working properly.
3. Go to Driver tab, then check if there are any error codes.

Also try updating your drivers in compatibility mode, please click on the link below and check the article by Andre Da Costa:

Let us know if this fixes your issue or not, we will be happy to help you.

Thank you.